Cuddon Limited - General Engineers, Manufacturing and Freeze Dry Technology Manufacturers

Customer Survey Form What service(s) does Cuddon Ltd. currently provide for you? What department do you deal with most? Irrigation Machineshop Steel store Sheetmetal Fabrication Refrigeration Freeze Dry   Are there any other jobs we could do for you? Yes   No If yes, what are the reasons we not doing so at the moment? don't know your range of capabilities bad previous experience not qualified are happy with our existing supplier / contractor too expensive lead times too long other, please specify: What do you like most about Cuddon Ltd.? service quality pricing range of capabilities other, please specify: What displeases you about Cuddon Ltd.? billing / charging / invoicing exceeding delivery times too expensive not notify customer when job is ready product / service quality not up to expectations not update customer on progress / delays of job start on jobs, but not finish them completely slow response to call-out other, please specify: How do you rate the following (1 = excellent, 5 = poor) - phone service during hours 1   2   3   4   5 - phone service after hours 1   2   3   4   5 - getting hold of the appropriate people 1   2   3   4   5 - being called back after you requested it 1   2   3   4   5 - notification of status of jobs 1   2   3   4   5 - general knowledge / workmanship of staff 1   2   3   4   5 - pricing / quoting speed 1   2   3   4   5 Are there any things / services that you would suggest we look at doing / provide? If you don’t mind to be contacted to provide additional information, please fill in the following details: Company: Phone: Address: Email: Name: Position:   (Please enter this 4-digit number) Anti-Spam Code: